FAQ: English
Loading stuck at 91%

Does your game stop loading at 91% after character selection?

to solve this, you may simply select a different channel in the character selection screen which should free your character.
If that doesn't help please try and obtain a new IP address by unplugging your router or modem for 2-5 minutes.

 

If after having tried both solution, you still encounter loading issues, send us a ticket, providing your character name and the server you play on.